Shipping and Delivery

Last updated: 23 October 2026

1. GENERAL

Delivery and shipping charges for orders are clearly shown before payment is completed and are paid by the buyer unless a campaign or special condition states otherwise.

These terms apply to orders placed after the publication date. Earlier orders remain subject to the terms accepted at the time of purchase.

2. PROCESSING TIME

Unless a different time is shown on the product page or at checkout, orders are handed to the carrier within 1-3 business days. Weekends and public holidays are not business days. If there is a delay, we will inform you by the email address on your order or via our WhatsApp line.

3. SHIPPING WITHIN TURKEY

Orders are mainly shipped with Yurtiçi Kargo. Where operationally necessary, an equivalent carrier may be used.

The shipping fee is shown at checkout before you confirm your order. Free shipping above a certain order amount is a campaign condition; the amount is shown at checkout and may change. A change does not affect orders already placed.

Your tracking number is sent by email and WhatsApp once your order ships.

4. DELIVERY TIME

Delivery time depends on the address and the carrier's schedule. Dates shown on product pages are estimates. The statutory maximum delivery period is 30 days from the date we receive your order.

5. UNDELIVERABLE PARCELS

If a parcel is returned to us because the address was incomplete or incorrect, the recipient could not be reached, or the parcel was not collected, the re-delivery fee is charged to the buyer. The fee is notified before re-delivery.

6. INSPECTION ON DELIVERY

We recommend checking the outer packaging when you receive your parcel. If there is visible damage, please ask the carrier for a damage report and take photos. The absence of a report or photos does not affect your statutory rights regarding defective goods.

Please report wrong, missing or damaged items with your order number to info@noirparfum.com or our WhatsApp line +90 536 238 48 99.