FAQ

Online Shopping

How to Shop Online?

Welcome to NOIR Parfum Online. Shopping is easy, convenient and safe. Select the product you want to purchase and follow the instructions below:

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Find the item you want by browsing the category pages or using the on-site search. Once you find the item you want, select the size and then click “add to bag.” You can hover over a product image and click the Quickshop button and then 'add to bag', or click on the product name or 'view details' link for additional product information. Select add to bag from the product detail page to place the product in your bag. You can increase or decrease the amount in your shopping bag.

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When you're done shopping, click the shopping bag icon on each page. The shopping bag is where you check that the items in your bag are correct and have the option to change the quantities you ordered. Click the checkout button to continue purchasing.

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The next page will ask you to log in or sign up (if you haven't already) and then provide billing and shipping address details. If you've already saved these to your Account Profile, you don't need to fill them out again. Here you will also be asked to choose one of our delivery options and you will have the option to gift wrap your order.

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Once you confirm your order, you will see a confirmation page showing you your unique reference number and the total amount deducted from your credit or debit card account. You can print this page for reference or alternatively wait until you receive this information in an order confirmation email. The email will show full details of the items purchased, delivery addresses, delivery options and packaging options which you can keep for your records. If you have any questions, please contact Customer Services at 0850 259 84 89.

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Click the shopping bag icon to view your shopping bag with the list of items selected for purchase, the selected quantities of each, and the total cost of the purchase. You can remove products or change quantities ordered from this area.

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If you want to delete an item from your Shopping Cart, go to "View Bag" and select the "Remove" link under the item name. The item will be removed from your shopping bag.

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At NOIR Parfum Online we understand how important security is to you and we are committed to making your online shopping a positive experience. We assure you that all transactions you make and all personal information you provide to us are secure.
When you place an order on noirparfum.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date.

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You can become a member for free by filling out the membership form from the "Membership icon" section at the top right of our site and start fast and secure shopping immediately.

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You can visit our website www.noirparfum.com without becoming a member and complete your shopping with guest login without becoming a member. In this case, your contact information will only be informed about your order status.

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After selecting your products during your first order, you can complete your order by filling in your Member Information in the Invoice & Delivery option, or you can first fill in your membership information in the Sign Up Option and start your shopping.

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When your order is confirmed, an information e-mail will be sent to your e-mail account registered in the system. You can also follow the details of your order by logging in to the Noir Perfume online website and using the "My Account" section.

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No changes can be made to the order. If your order is not delivered to cargo, it can be canceled completely. You can return the products in the order that have been shipped to us.

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1. Go to My Cart page
2. Enter your discount coupon code in the "Use Coupon Code" section on the cart page.
3. Check that your promotional code is reflected in the amount in your cart.
If your shopping amount is below the relevant promotion condition, you must complete your shopping for this amount.

• If you want to be informed about promotional sets, newsletters or other advantages, you can send your e-mail address via the E-Bulletin Registration option.